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ISO 9001:2015 QUALITY MANAGEMENT SYSTEM (QMS) AWARENESS E-LEARNING COURSE

Achieve customer satisfaction with consistent & good quality products and services

ABOUT THE E-LEARNING COURSE 

ISO 9001 is the world’s most widely adopted quality management system (QMS) standard. Find out how you can help your organisation to achieve customer satisfaction by providing consistent, good quality products and services.

ISO 9001:2015 Quality Management System (QMS) Awareness Course

With this course, you will gain knowledge in setting up a QMS—from understanding the purpose and benefits of QMS, to learning how to apply the ISO 9001:2015 requirements to enable your organisation to remain competitive by improving in several areas including process and product improvements, operational efficiency, and risk management.

This e-learning course is especially designed for on-the-go learners like you—providing you the convenience of self-paced learning, while allowing you to boost your competency and add value to your career.

Duration of the training: 60 minutes
Login access duration: 30 days
Learning mode: Self-Paced
Language: English

WHAT WILL YOU LEARN FROM THE QMS COURSE?

In this course, you will have an overview of the scope and requirements of the ISO 9001:2015 QMS requirements. You will also discover the benefits of implementing QMS in your organisation.

Topics in this course include:

  • ISO 9001 History
  • Benefits of a QMS
  • Key Terms and Definitions
  • High Level Structure / Annex SL
  • Quality Management Principles
  • Introduction to ISO 9001:2015
  • ISO 9001:2015 requirements (Clause 4 – 10)
  • Summative Assessment

WHAT IS THE COURSE METHODOLOGY?

The course employs a variety of training tools such as digital learning, tests, and other interactive exercises to enhance delivery of theoretical knowledge. Easily accessible via your laptop, tablet and mobile phone, the course gives you the opportunity to log in and learn whenever, wherever.
The cumulative duration of the programme is 60 minutes, after which you will be required to pass a quiz to receive your internationally recognised e-certificate with a unique ID. 

WHO SHOULD TAKE THE COURSE?

This course is specially designed for:

  • Management representatives
  • ISO 9001 QMS Steering Committee members
  • Lead QMS auditors
  • Internal QMS auditors
  • Personnel responsible for legal requirements updating and ISO 9001 conformance

WHO IS THE COURSE ADVISOR?

Designing the course content and structure are domain experts from TÜV SÜD’s Digital Academy Approval Board.

Based in various locations worldwide, these are specialised trainers who have been working with top-notch employers and industry associations to achieve business excellence with quality management system implementations. The global reach of our experts ensures that you get access to relevant learning modules and best practices in QMS.

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  • FAQS
    1. How do I enroll for the course?
      To enroll, simply select the course which you would like to register for, click 'Buy now' and fill out the forms accordingly.
    2. What is included with the course?
      You get access to our e-learning content along with the assessments that will help you understand the topics in depth. In the event of any technical difficulties, you can contact us for support.
    3. Can I pause the course and log in to it anytime?
      Yes. The course allows you to take a break and return to it within the defined access period.
    4. Are there any tests in the middle of the course?
      Yes, there are interactive quizzes throughout the course to gauge your understanding of the lectures.
    5. Can I get a refund if I cancel my enrolment?
      No, refund is not possible once the account is activated.
    6. What happens if I don't finish the course within the access period?
      Access period may be adjusted for B2B customers depending on what was agreed in the contract. For B2C customers, access runs only for 30 days.
    7. I have difficulty accessing the course. Whom should I contact?
      To contact someone from TÜV SÜD, you may email us at [email protected] or call +65 6885 1667.
    8. Who developed the course and what are their qualifications?
      The course is developed by TÜV SÜD’s Digital Academy Approval Board. The experts undergo relevant upskilling programmes, benefitting from TÜV SÜD’s 150 years of expertise and global heritage.
    9. Whom do I contact if I want more in-depth course materials?
      To contact someone from TÜV SÜD, you may email us at [email protected] or call +65 6885 1667.

    To know more about TÜV SÜD, please click here.

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