Choose another country to see content specific to your location

//Select Country

5-WHYS QM METHOD E-LEARNING COURSE

Performing a Successful Root Cause Analysis

ABOUT THE E-LEARNING COURSE 

Before we can solve a problem, we first need to determine its actual root cause. Frequently, we tend to focus on the most obvious cause and then wonder why the problem persists. The “5 Whys” QM method counters this phenomenon by guiding us to the crux of the problem.

Learn the results-oriented “5-Whys” technique and quickly and reliably identify the root cause of a problem.

This e-learning course “5 Whys” lets you learn this asking technique whenever and wherever convenient. Check your knowledge by completing the quiz offered at the end of the e-learning course.

Duration of the training: 30 minutes
Login access duration: 30 days
Learning mode: Self-Paced
Language: English

WHAT WILL YOU LEARN FROM THE 5 WHYS COURSE?

Topics to be covered in this course include:

  • Introduction to the “5 Whys method”
  • Use of the method for a case study
  • Information on the pitfalls involved in using this method
  • Final quiz

WHAT IS THE COURSE METHODOLOGY?

The course employs a variety of training tools such as digital learning, tests, and other interactive exercises to enhance delivery of theoretical knowledge. Easily accessible via your laptop, tablet and mobile phone, the course gives you the opportunity to log in and learn whenever, wherever.

The cumulative duration of the programme is 30 minutes, after which you will be required to pass a quiz to receive your internationally recognised e-certificate with a unique ID. 

WHO SHOULD TAKE THE COURSE?
This course is specially designed for:
  • Everybody interested in getting to the crux of a Problem
  • Specialists and executives in the field of quality management
 

WHO IS THE COURSE ADVISOR?

The course structure and content are developed by experts from TÜV SÜD’s Digital Academy Approval Board. Consisting of product specialists and technical experts, they have been working with organisations around the world to achieve business excellence.

This assures you that the course has been created with meticulous instruction, introducing you to diverse perspectives and best practices.

Buy Now

  • FAQS
    1. How do I enroll for the course?
      To enroll, simply select the course which you would like to register for, click 'Buy now' and fill out the forms accordingly.
    2. What is included with the course?
      You get access to our e-learning content along with the assessments that will help you understand the topics in depth. In the event of any technical difficulties, you can contact us for support.
    3. Can I pause the course and log in to it anytime?
      Yes. The course allows you to take a break and return to it within the defined access period.
    4. Are there any tests in the middle of the course?
      Yes, there are interactive quizzes throughout the course to gauge your understanding of the lectures.
    5. Can I get a refund if I cancel my enrolment?
      No, refund is not possible once the account is activated.
    6. What happens if I don't finish the course within the access period?
      Access period may be adjusted for B2B customers depending on what was agreed in the contract. For B2C customers, access runs only for 30 days.
    7. I have difficulty accessing the course. Whom should I contact?
      To contact someone from TÜV SÜD, you may email us at [email protected] or call +65 6885 1667.
    8. Who developed the course and what are their qualifications?
      The course is developed by TÜV SÜD’s Digital Academy Approval Board. The experts undergo relevant upskilling programmes, benefitting from TÜV SÜD’s 150 years of expertise and global heritage.
    9. Whom do I contact if I want more in-depth course materials?
      To contact someone from TÜV SÜD, you may email us at [email protected] or call +65 6885 1667.

    To know more about TÜV SÜD, please click here.

Next Steps

Select Your Location

Global

Americas

Asia

Europe

Middle East and Africa