Lift Maintenance Management

WHAT IS LIFT MAINTENANCE MANAGEMENT?

Lift maintenance management is the process of providing specialist knowledge, and support services to those who hold the responsibility of guaranteeing that the lift systems inside their property meet the standards of which makes them comply with statutory requirements.

The legal and statutory requirements vary significantly between countries and regions. This implies that third-party lift risk assessments and other inspections cannot be common across the board. The stipulated intervals for regular inspection of lifts also differ.

Additionally, those responsible for maintenance management should ensure that the lift systems operate with the utmost efficiency, effectiveness, availability and safety. This can vary from a single lift or a portfolio of properties with extensive and varied assets.

Building owners and managers are responsible for the upkeep and safety of lifts. Within lift maintenance management, responsible authorities must pay attention to lift risk assessment and lift installation risk assessment. 

Once the lift manufacturers’ service and liability period ends, building management is responsible for employing professional services for the equipment’s maintenance. Lift maintenance management services consider the technical health of the lift system, its initial design, energy expenditures, regulatory compliance, safety, and proper communication between the owner and service provider. 

The lift risk assessment factor of the maintenance service is crucial to its optimal functioning and required by insurance companies, and labour and workplace safety laws. Lift risk assessment encompasses these elements: 

• Identification and evaluation of hazards 
• Hazard control 

While these elements are related to the engineering aspects of the equipment, lift risk assessment identifies other hazards and professional lift maintenance must be implemented for hazards such as: 

• Mechanical hazards 
• Electrical hazards 
• Physical hazards 
• Fire hazards 

Chemical hazards due to the materials used in the construction 

For annual maintenance and safety checks, a designated agency with expertise in international and local regulations, like TÜV SÜD, could ensure proper upkeep of lifts with audits and maintenance management throughout the equipment’s lifetime. Load-test certifications conducted through these audits are valid for five years, while maintenance audits are recommended bi-yearly. After 15-18 years of service, the equipment needs a health check. Health checks are also useful when equipment modernisation is already planned. 

A lift installation and lift risk assessment must also include complete functional tests that ensure the proper operation of: 

• Fire alarm 
• Evacuation 
• Ventilation and airconditioning 
• Natural calamities alert and safety systems 
• Access control  

WHY ARE LIFT MAINTENANCE MANAGEMENT SERVICES IMPORTANT?

A lift maintenance management solution can help you ensure the safe operation of lifts, as well as compliance with SS 550 and prevailing circulars from BCA. As an independent third party, TÜV SÜD can ensure that maintenance of your portfolio is strategically planned, carefully monitored and accurately budgeted.

OUR EXPERT LIFT MAINTENANCE MANAGEMENT SERVICES INCLUDE:

• Review and appraisal of existing maintenance agreements.
• Preparation of bespoke maintenance contract terms to suit client needs.
• Ensure the Contractors compliance with the Servicing Agreement.
• Site equipment audits and reports to ensure that maintenance quality is upheld.
• Site health and safety and equal access assessments to ensure adherence to current Standards and Regulations.
• Permit To Operate (PTO) inspections
• Provide financial planning reports and life cycle assessments.
• Investigation into equipment failures, reporting and proposed remedial actions for implementation.
• Review and validity assessment of maintenance contractor invoices.
• Monitor and review of SLA’s and KPI’s.
• Coordinate and chair regular Contractor/Client Management meetings.
• Review and report when required on any major incident/accident on an installation.

OUR APPROACH TO SITE SURVEYS

When carrying out our bespoke services, we will attend the site, carry out a complete comprehensive survey of the lift and escalator equipment and provide a report advising of the current situation, safety compliance/shortfalls, performance of the maintenance provider and recommendations requiring investment in both the short and long term.

WHY CHOOSE TÜV SÜD FOR LIFT MAINTENANCE MANAGEMENT SOLUTIONS IN SINGAPORE?

No matter of size, number or locations, TÜV SÜD will personalise the support needed to meet your objectives and budget.

Our expert team  lift risk assessment will supervise and control the risk and finances associated with the impromptu equipment failure, statutory compliance, the performance and scope of services contracted and achieved by the maintaining contractor. We can help you develop maintenance specifications and contract documents that put you in the driving seat and give you complete control over service delivery and supplier performance, as well as helping to review invoices, quotations and technical proposals to ensure that financial decisions can be made with confidence.

Our technical support, health and safety guidance and full suite of Lift maintenance management services are designed to support you in managing your lift and escalator equipment, allowing you to fulfil your compliance goals with certainty and confidence. 

TÜV SÜD has 40 years of experience administering lift maintenance management projects and have refined our practice and technique. We are a trusted supplier to the lift industry servicing a portfolio of over 11,000 lifts, giving you confidence to meet your statutory obligations.