ISO 9001:2015 QUALITY MANAGEMENT SYSTEM INTERNAL AUDITOR TRAINING

ABOUT THE COURSE

This module helps develop the knowledge and skills to implement an ISO 9001:2015 Quality Management System (QMS).

Duration: 2 days

The course consists of the following 2 parts:

• ISO 9001:2015 Quality Management Systems Awareness / Transition  
• ISO 9001:2015 Quality Management Systems Audit Process

WHAT WILL YOU LEARN FROM THE COURSE?

At the end of this course, participants will be able to:

• Gain a thorough understanding of quality management systems based on the ISO 9001 standard. It begins with an overview of the ISO 9001 requirements and principles for establishing, implementing, maintaining, and continually improving an effective quality management system (QMS).
• Plan for quality improvements by setting objectives, identifying risks and opportunities, and determining necessary actions and resources.
• Explore robust methods for evaluating the QMS, including monitoring, measurement, analysis, and management review processes.
• Understand corrective action and preventive action processes for addressing nonconformities, root causes, and potential issues.
• Understand strategies for continual improvement are highlighted, utilizing techniques like PDCA and risk-based thinking to foster a culture of ongoing optimization.
• Gain insights into planning, conducting, and following up on comprehensive internal audits to assess QMS effectiveness and conformity.

Note: The purpose of the training ensures a comprehensive transfer of knowledge and understanding of internal audit process based on ISO 9001:2015 requirements.

COURSE OUTLINE

In this program, you will learn the following:

• Explain the importance of quality management in organisations with reference to the principles of Quality Management Systems
• Explain the procedures for organisations reporting their management systems according to standards and requirements
• Report the identified areas for quality management system improvements
• Utilize different quality management tools for different purposes, customers and stakeholders
• Plan business process improvements in accordance with Quality Management System requirements
• Determine the metrics for monitoring process and measuring performance indicators
• Document continual improvements, corrective action and preventive action on Quality Management Systems
• Evaluate the compliance of Quality Management Systems to standards and requirements by identifying non-conformities

WHAT IS THE COURSE METHODOLOGY?

Participants will learn through lectures, case studies, group exercises and discussions.

WHO SHOULD ATTEND?

This course is designed to perfectly suit the professional skills of:

• Management Representatives
• ISO 9001 QMS Steering Committee Members
• Internal QMS Auditors
• Personnel responsible for legal requirements updating and ISO 9001 conformance
• Those seeking to improve their auditing skills and contribute to their organisation's quality management system should enroll in the QMS internal auditor course.

Prerequisite: None 

WHO IS THE COURSE ADVISOR?

The course content and structure are designed by the domain experts from TÜV SÜD.

With immense experience and knowledge in the relevant standards, our team of product specialists and technical experts at TÜV SÜD, developed the course content based on current business landscape and market requirements.