ISO 9001:2015 Awareness Training

WHAT IS ISO 9001:2015

The ISO 9001:2015 is an International Standard for an quality management system to enhance its quality performance and to enhance customer satisfaction in a systematic manner that contributes to the success of an organization.

ABOUT THE COURSE

The Awareness Seminar is an informative lecture on basic quality concepts and the requirements of the standard

Course objective:

• To gain awareness or general overview on ISO 9001:2015 QMS
• To apply the concepts to one’s organization

Course outline:

I. What is ISO 9001:2015?

II. ISO 9001:2015 Concepts and Methodology

a. 7 Quality Management Principles
b. PDCA
c. Process Approach
d. Risk Based Thinking

III. ISO 9001:2015 Requirements

a. Overview of the 10 Clauses
b. Providing evidences to meet the requirements

IV. Workshop / Exercises

a. Applying the Quality Management Principles
b. Understanding the Context of the Organization Internal and External Issues
c. Understanding the Context of the Organization – Interested Parties

V. Question and Answer

WHO SHOULD TAKE THE COURSE?

Quality Management Representatives, Internal Auditors, Top Management, Key Personnel involved in implementing and managing QMS.

Prerequisite: None

YOUR BENEFITS

In this course, you will have an overview of the scope of QMS and the step-by-step process to successfully set up an QMS.

You will also discover the risks that affect QMS performance, roles of top management for an QMS, and scope of performance evaluation.

All course lectures are developed by TÜV SÜD’s experts who come from diverse backgrounds and multiple disciplines relevant to the lead auditor training.

METHODOLOGY

Participants will learn through role plays, case studies, group exercises, scenarios and discussions.

Duration: 1 Day