ISO 9001:2015 Awareness Training

WHAT IS ISO 9001:2015

The ISO 9001:2015 is an International Standard for an quality management system to enhance its quality performance and to enhance customer satisfaction in a systematic manner that contributes to the success of an organization.

ABOUT THE COURSE

The Awareness Seminar is an informative lecture on basic quality concepts and the requirements of the standard

Course objective:

To gain awareness or general overview on ISO 9001:2015 QMS
To apply the concepts to one’s organization

Course outline:

I. What is ISO 9001:2015?

II. ISO 9001:2015 Concepts and Methodology

a. 7 Quality Management Principles
b. PDCA
c. Process Approach
d. Risk Based Thinking

III. ISO 9001:2015 Requirements

a. Overview of the 10 Clauses
b. Providing evidences to meet the requirements

IV. Workshop / Exercises

a. Applying the Quality Management Principles
b. Understanding the Context of the Organization Internal and External Issues
c. Understanding the Context of the Organization – Interested Parties

V. Question and Answer

WHO SHOULD TAKE THE COURSE?

Quality Management Representatives, Internal Auditors, Top Management, Key Personnel involved in implementing and managing QMS.

Prerequisite: None

YOUR BENEFITS

In this course, you will have an overview of the scope of QMS and the step-by-step process to successfully set up an QMS.

You will also discover the risks that affect QMS performance, roles of top management for an QMS, and scope of performance evaluation.

All course lectures are developed by TÜV SÜD’s experts who come from diverse backgrounds and multiple disciplines relevant to the lead auditor training.

METHODOLOGY

Participants will learn through role plays, case studies, group exercises, scenarios and discussions.

Duration: 1 Day

FREQUENTLY ASKED QUESTIONS

How do I enroll for the ISO 9001:2015 Awareness course?

To enroll, please fill out the form accordingly.

What is the ISO 9001:2015 Awareness course methodology?

Participants will learn through role plays, case studies, group exercises, scenarios and discussions.

Are there any tests in the middle of the ISO 9001:2015 Awareness course?

There are no in-between assessments, but case studies will be included in the ISO 9001:2015 Awareness course.

Can I get a refund if I cancel my enrollment?

Yes, please contact us at [email protected] for more details. Terms and conditions apply.

Can I also attend E-learning courses on top of attending the ISO 9001:2015 Awareness instructor-led course?

Yes, you can register to any e-learning courses. If you have special requirements, please contact us at [email protected] and we can customise a suitable package for you.

Upon completion of the ISO 9001:2015 Awareness course, would I get a certificate for completion?

Yes, you will receive a certificate of completion at the end of the ISO 9001:2015 Awareness course.

Who developed the ISO 9001:2015 Awareness course and what are their qualifications?

The ISO 9001:2015 Awareness course content and structure are designed by the domain experts from TÜV SÜD. With immense experience and knowledge in the relevant standards, our team of product specialists and technical experts at TÜV SÜD, developed the ISO 9001:2015 Awareness course content based on current business landscape and market requirements. The experts also undergo relevant upskilling programmes, benefitting from TÜV SÜD’s 150 years of expertise and global heritage.