SS 714:2025 Data Protection Trustmark (DPTM) certification
Obtain SS 714:2025 Data Protection Trustmark certification. Our certificates verify data privacy and management practices, supporting consumer trust.What is SS 714:2025 Data Protection Trustmark (DPTM) certification?
Data Protection Trustmark (DPTM) is Singapore’s official certification standard for demonstrating PDPA compliance and responsible data protection practices, as part of advancing the digital economy strategy to allow Singapore to stand out as a trusted data hub with a well-developed data ecosystem that supports competition and innovation as well as the cross-border flow of data.
Jointly developed by the Personal Data Protection Commission (PDPC) and the Infocomm Media Development Authority (IMDA), the DPTM was created as a voluntary, enterprise-wide certification that assesses an organisation’s data protection maturity through a structured data governance audit. In 2025, the DPTM has now been incorporated into Singapore Standards as SS 714:2025, reinforcing its national recognition and credibility.
With this transition, the Singapore Accreditation Council (SAC) has launched a new accreditation programme under the management system certification body scheme for SS 714:2025, effective from 07 July 2025. Read more here.
Why SS 714:2025 Data Protection Trustmark (DPTM) certification is important
In an ever-changing technology landscape, the need to recognise the importance of protecting a company’s data is paramount. Today, consumers care more about data protection with the increasing scale of data breaches and hacks. To gain consumer confidence and trust, organisations now need to look at how it can better protect customers' data especially in relatively new areas like machine and artificial intelligence.
Benefits of the certification:
- Build trust with customers and partners: Show that your organisation has implemented robust, accountable data protection practices.
- Strengthen bid and partnership eligibility: Meet due diligence criteria in tenders, contracts, and high-trust sectors.
- Mitigate the impact of data breaches: May serve as a mitigating factor under PDPC’s Active Enforcement Framework.
- Improve internal processes and accountability: Clarify roles, close control gaps, and enhance governance across the data lifecycle.
- Reinforce long-term regulatory readiness: Certification is valid for three years and includes annual surveillance audits to demonstrate ongoing compliance with SS 714:2025 Data Protection Trustmark (DPTM).
- Supports Singapore’s Digital Economy: Contributes to Singapore’s vision as a trusted data hub with advanced data ecosystems. Aligns with national standards like SS 714:2025 Data Protection Trustmark (DPTM), reinforcing future-readiness.
The challenges of data processing operations
Regulation complexity
Navigating laws like PDPA and GDPR is complex and constantly changing.
Third party risks
Vendors and partners may mishandle personal data, leading to breaches.
Cybersecurity threats
Ransomware, phishing, and insider threats are growing rapidly and becoming increasingly sophisticated.
Data breach consequences
Breaches can cause significant financial loss, reputational damage, and legal penalties.
Lack of governance clarity
Organisations lack formal roles, policies, or controls to manage data consistently across departments or systems.
Emerging technologies
AI, IoT, and cloud platforms introduce new privacy compliance risks that existing controls may not fully address.
How TÜV SÜD can help you with the SS 714:2025 Data Protection Trustmark (DPTM) certification
TÜV SÜD PSB is officially appointed by the IMDA as a recognised certification body for the Data Protection Trustmark (DPTM) and is also accredited by the Singapore Accreditation Council (SAC) to certify organisations against SS 714:2025. This dual recognition underscores our proven expertise, trusted standing, and continued role in supporting organisations’ data protection journeys in Singapore.
With over 40 years of local experience in Singapore and a global footprint across 50+ countries, TÜV SÜD PSB combines international credibility with deep regional insight. Our assessors are impartial, qualified, and supported by rigorous internal quality systems that ensure consistent, high-standard certification outcomes.
What our SS 714:2025 Data Protection Trustmark (DPTM) certification services include
TÜV SÜD offers end-to-end support for organisations pursuing SS 714:2025 Data Protection Trustmark (DPTM) certification. Our services cover the full assessment lifecycle, including:
- Applicant briefing and process guidance - TÜV SÜD helps you understand the journey to achieve certification.
- Audit Planning - Once we receive your signed offer, our team will contact you to schedule an audit date. Companies must submit the required documents at least two weeks prior to the preliminary audit / certification audit. The purpose of audit planning is to confirm the assessment duration, schedule, and any necessary logistics.
- Stage 1: Documentation Review - The first formal step in the SS 714 DPTM certification process, and its main purpose is to assess whether your organization is ready to proceed to the Stage 2 certification audit.
- Stage 2: Implementation Audit - This is a certification audit conducted in accordance with the SS714:2025 requirements to verify controls and processes that are implemented in practice. It is usually carried out within 4 weeks after the stage 1 audit.
- Approval - Upon successful completion of the certification audit and any required corrective actions, your company will receive an audit report and certificate with three years validity.
- Annual surveillance audits - The certification is valid for 3 years & annual surveillance audits verify your continued compliance and progress.
Victor Ong
Data protection officer AXS Pte. Ltd.
Yue Ting Tan
Senior Auditor TÜV SÜD PSB
Take the next step toward trusted data protection Singapore
Partner with us to demonstrate your commitment to data protection, build stakeholder confidence, and meet regulatory expectations under SS 714:2025.Frequently asked questions (FAQs)
Who should apply for SS 714:2025 Data Protection Trustmark (DPTM) certification?
SS 714:2025 Data Protection Trustmark (DPTM) certification is suitable for organisations of all sizes, including:
- Multinational corporations (MNCs)
- SMEs across digital, healthcare, legal, finance, retail, and public sectors
- Third-party processors and data intermediaries handling personal data on behalf of clients
Whether you operate in a regulated sector or simply want to build a culture of data accountability, SS 714:2025 Data Protection Trustmark (DPTM) certification signals maturity and trustworthiness to all stakeholders.
Apply for SS 714:2025 Data Protection Trustmark (DPTM) certification with TÜV SÜD! Send a request
Are there application fee waiver & grant available for SS 714:2025 Data Protection Trustmark (DPTM) certification?
Yes. Eligible organisations in Singapore may apply for government funding to support the cost of the certification.
- Organisations: Details on the Enterprise Development Grant (EDG) via Enterprise Singapore (ESG).
- Social Service Agencies: Details on NCSS Tech-and-GO via the National Council of Social Service (NCSS).
What's new in SS 714:2025 Data Protection Trustmark (DPTM) certification?
The updated standard reflects Singapore’s evolving digital landscape and introduces several improvements:
- Updated requirements with clearer guidance for organisations preparing for certification
- Streamlined certification journey with a single, consistent assessment body
- Annual surveillance audits to ensure continued compliance and build long-term stakeholder confidence
- Professional assessments conducted by IMDA-appointed certification bodies under the oversight of the Singapore Accreditation Council
How does SS 714:2025 Data Protection Trustmark (DPTM) certification differ from ISO 27001?
SS 714:2025 Data Protection Trustmark (DPTM) certification focuses on personal data protection and compliance with Singapore’s PDPA, assessing governance, accountability, and customer-facing practices.
ISO/IEC 27001 is a broader international standard for information security management, covering all data types and system-level risks.
