Cloud kitchens in the new normal

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Author

Ong Ru Yan

Auditor

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The popular saying goes, “in the midst of every crisis, lies great opportunity”. Although Covid-19 has slowed down the global economy, it has changed the economic environment and how businesses are conducted. Many food companies have identified changes in consumer lifestyle and demand, and thereafter adapted and gained new business opportunities by tapping onto the cloud kitchen business model.

As a trusted partner of choice for safety, security and sustainability solutions, TÜV SÜD continues to support businesses in enabling continuity of operations in the new normal while ensuring the health, safety and well-being of employees & compliance to legal and regulatory requirements.

Ensuring the health & safety of your employees and customers

Food safety & Occupational Health and Safety are important aspects that cloud kitchen operators need to take care of. As a global provider of auditing and certification services, TÜV SÜD provides dedicated second and third-party audit services covering food safety, occupational health & safety, environmental management and business operations.

Examples of management systems include ISO 22000 Food Safety Management Systems, ISO 45001 Occupational Health & Safety Management Systems, ISO 22301 Business Continuity Management Systems and more.

With audits and ISO certifications by TÜV SÜD, businesses can improve their competitiveness in this fast-growing market and give their customers a peace of mind.

Complying to legal and regulatory requirements

The framework of COVID-19 hygiene and safe management measures include the recommendations of the World Health Organization (WHO), as well as local regulations including Safe Management Measures for Workplaces issued by the Ministry of Manpower which businesses in Singapore are required to comply with. Based on the applicable regulations, TÜV SÜD has developed a COVID-19 Safe Management⁺ Audit to help assess your compliance to the regulatory framework.

Mitigating cyber and data protection risks

As cloud kitchens are heavily dependent on digital technology, it is important for businesses to ensure that measures are put in place to mitigate cyber and data protection risks. Through our wide range of audits, assessment & certification services for cyber security, data protection and management systems, TÜV SÜD can support you in risk analysis, elimination of security vulnerabilities and ensuring the overall resilience of your business operations.

For example, cloud kitchen operators can boost consumer confidence by verifying their conformance to personal data protection standards and best practices with the IMDA Data Protection Trustmark (DPTM) certification.

The concept of cloud kitchen is likely to attract more investment as consumer demand rises. It is a market which should not be underestimated for its charm and capacity for potential growth. Who knows in the next decade, cloud based kitchens could be taking up a significant pie in the F&B industry?