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Remote and Connected Healthcare Services Masterclass

Ensuring safety, security, interoperability and reliability of remote healthcare services and platforms

LIVE VIRTUAL TRAINING SCHEDULE

  • 8th January 2021: Remote and Connected Healthcare Services Masterclass
    9 am to 1 pm | 1/2 Day

ABOUT THE REMOTE and connected HEALTHCARE SERVICES MASTERCLASS

The shift to electronic health records, collaborative care and adoption of innovative technologies, has improved the quality of healthcare. New medical technologies increase knowledge of patients’ condition and access to data can improve care and device performance in the long term. Healthcare facilities are more connected and require access and interchange data with multiple systems. For example, in Singapore, data would need to be interchanged with NEHR and SmartCMS systems. 

As healthcare needs increase due to aging populations, current models of healthcare are not sustainable, driving the adoption of remote care. Remote healthcare and telehealth services are also being adopted in response to the COVID-19 pandemic. Remote monitoring reduces hospital visits, saves costs and reduces the risk of a patient being misdiagnosed through doctor-induced stress.

However, this integration and flow of data exposes the system to risks in terms of safety, security, interoperability and reliability. This masterclass looks at measures to mitigate these risks using a standards-based approach to identify the risks and implement mitigation measures. Cybersecurity, Data security and Data Privacy are inherently important, and become crucial in healthcare due to the nature of healthcare data and their value to hackers. A successful remote healthcare service or platform will not only require technical controls, but also policies and protocols to mitigate the risks due to the flow of data over heterogenous networks. The masterclass will educate and increase the awareness of the stakeholders in the ecosystem of the best practices to minimise risks in remote healthcare. 

Duration: 1/2-day course

WHAT WILL YOU LEARN FROM THE COURSE?

Topics to be covered in this course include:

• Motivation for remote healthcare, typical workflows in remote healthcare
Look at Management, Operational and Technical perspectives of remote healthcare
Required roles and responsibilities
Learn about typical IT-systems 
Best practices in remote healthcare
Introduction to Applicable Standards
Incident prevention and management
Safety: Assess and minimise risks originating from device integration, networking, and management
Security: Guidelines to minimise cyber security risks, assuring confidentiality, integrity and availability
Reliability: Systems availability and dependability for all stakeholders, including care recipient, care giver, technology provider, and regulators
Interoperability: Facilitate exchange of messages across heterogeneous communication media, protocols, and application APIs
Cybersecurity awareness and measures from a technical and operational perspective
Handling of Personal Health Information
Risk assessment and estimation

WHAT IS THE COURSE METHODOLOGY?

Participants will learn through lectures, case studies, group exercises and discussions.

WHO SHOULD TAKE THE COURSE?

This course is specially designed for staff working in:

Connected healthcare platform developers including mobile app developers
Homecare providers
Telehealth providers
Hospitals, GP Clinics, polyclinics
Medication delivery services

Prerequisite: None

WHO IS THE COURSE ADVISOR?

The course content and structure are designed by the domain experts from TÜV SÜD.

With immense experience and knowledge in the relevant standards, our team of product specialists and technical experts at TÜV SÜD, developed the course content based on current business landscape and market requirements.

  • WHAT ARE THE BENEFITS OF ENROLLING IN THIS COURSE?
    • World-class training – by learning from TÜV SÜD’s industry experts and training specialists

    • Interactive learning style – with interactive formats such as lectures, illustrations and simulations are used

    • Networking opportunity – where you can meet and build network with like-minded individuals at our instructor-led training

    • Gain a competitive edge – by getting trained by experts known in the fields of safety, security and sustainability

  • FAQs
    1. How do I enroll for the course?
      To enroll, fill out the form accordingly.
    2. What is the course methodology?
      Participants will learn through role plays, case studies, group exercises, scenarios and discussions.
    3. Are there any tests in the middle of the course?
      There are no in-between assessments, but case studies will be included in the course.
    4. Can I get a refund if I cancel my enrollment?
      Yes, please contact us at [email protected] for more details. Terms and conditions apply.
    5. Can I also attend E-learning courses on top of attending the instructor-led course?
      Yes, you can register to any e-learning courses. If you have special requirements, please contact us at [email protected] and we can customise a suitable package for you.
    6. Upon completion of the course, would I get a certificate for completion?
      Yes, you will receive a certificate of completion at the end of the course.
    7. Who developed the course and what are their qualifications?
      The course content and structure are designed by the domain experts from TÜV SÜD. With immense experience and knowledge in the relevant standards, our team of product specialists and technical experts at TÜV SÜD, developed the course content based on current business landscape and market requirements. The experts also undergo relevant upskilling programmes, benefitting from TÜV SÜD’s 150 years of expertise and global heritage.

    To know more about TÜV SÜD, please click here.

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