G8D Problem Solving Technique and Root Cause Analysis

Qualifying People - Developing Future

Qualifying People - Developing Future

WHAT IS G8D problem Solving technique & root cause analysis?

The Eight Disciplines of Problem Solving (8Ds) is a problem-solving methodology developed by the Ford Motor Company. It is used to approach and resolve problems, typically employed by engineers or other professionals. Its purpose is to identify, correct, and eliminate recurring problems, and is focused on product and process improvement. The method establishes a permanent corrective action based on statistical analysis of the problem and on the origin of the problem by determining the root causes. Although it originally comprised eight stages, or 'disciplines', it was later augmented by an initial planning stage. 8Ds, over the years, has become a standard in the auto, assembly, and other industries that require a thorough structured problem-solving process using a team approach.

your Benefits

Participants would be able to

  • Equip themselves with the Knowledge & application of Great Problem Solving Approach
  • participate in understanding and resolving Problems with equipped methodology and tools for Root cause Analysis and Solutions step wise from D1 to D8  
  • Understand the importance of data collection with various methods
  • Learn root cause analysis methods & corrective action based on it.
  • Prevent re-occurrence & occurrence of problem by using 8D approach
  • Understand various customers expectations & formats with reference to G8D

course content / outline

  • Introduction of Basics of G8D Problem Solving Approach
  • D0 -D2: Emergency Response Action / Define Cross Functional Team / Define Problem
  • D3: Interim Containment Action
  • D4 : Root Cause Investigation
  • D5 : Choose Action
  • D6 : Implement Permanent Corrective Actions
  • D7 : Prevent Recurrence
  • D8 : Team Reinforcements & Congratulate the Team
  • Learning Check (Test)

who should attend?

Production / Quality Professionals / Production, Quality Engineers / Supervisors / Inspectors / After Sales & Service Personnel, Quality & Quality Management System professionals, Quality Analyst, Production Manager / Quality Manager / Business Manager

training duration

1 Day


Profound knowledge of IATF 16949:2016 Standard, Basics of Auditing & Core Tools, Quality Tools, Problem Solving with minimum 3 years industrial or suppliers related activities.

Exam details (duration, pattern)

A 20 Marks learning test will be conducted at the end of course.


TÜV SÜD South Asia will issue a completion certificate to participants who qualify a minimum 70% marks based on performance in Qualification Test; non-successful participants will be issued an attendance certificate.

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