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Learn to Address CSR (Customer Specific Requirement) in IATF 16949:2016 Implementation

Qualifying People - Developing Future


12th May 2020 - Learn to Address CSR (Customer Specific Requirement) in IATF 16949:2016 Implementation | Duration: 1 Day

How to address Csr (customer specific requirement) in iatf 16949:2016 implementation?

Customer Specific Requirements (CSR) are vital and part of the mandatory requirements to achieve IATF 16949:2016 Certification. Most of the OEMs have a set of compulsory requirements with reference to Automotive QMS for their suppliers. Meeting these requirements is quite challenging. Thus, to facilitate participants for understanding and meeting these CSR requirements, TÜV SÜD South Asia has developed an awareness program on how to address the CSR in IATF 16949:2016 Implementation.

your Benefits

  • Understand, what are Customer Specific Requirements
  • Understand, how to prepare CSR matrix to link it with QMS & QMS Scope
  • Understand various customer specific requirements and its interpretation
  • Clarify doubts to implement customer specific requirements
  • Achieve competence on understanding CSR to qualify as an internal auditor
  • Perform effective audit with use of CSR understanding to increase effectiveness

course content / outline

  • IATF 16949:2016 Certification and its requirement
  • Customer Specific Requirement - a part of Scope of IATF 16949:2016 certification
  • Intent of Customer Specific Requirements
  • Preparation of CSR Matrix & Linking it with Automotive QMS
  • Understanding various OEMs Customer Specific Requirements
  • Effective Auditing of Customer Specific Requirements to meet Customer expectations

who should attend?

Qualified IATF Internal Auditors, Management Representatives, Executives, Engineers, Managers who are involved in implementation, improve QMS and its effectiveness, Personnel from Production, Quality, NPD, Supply chain, Continual Improvement, Quality Managers, Middle and Senior level personnel of organization.

training duration

1 Day


Profound knowledge of IATF 16949:2016 standard, Basics of auditing & core tools.

Exam details

Learning check test of 20 Marks will be conducted.  


TÜV SÜD South Asia will issue completion certificates to participants who score a minimum of 70% marks bases their performance in the Learning Check (Test). Participants scoring less marks, will receive a participation certificate.

Next Steps

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Middle East and Africa