Customer Service Program

Overview of customer service program

Excellent customer service is the key to the success of any organisation. As competition is in every sector, retaining the customer is very crucial.

About the training program

Customer service program focuses on attitude, soft skills that are key to customer delight.

Customer Service Program:

• World class customer service
• Creating service mindset

What are the benefits of enrolling in the customer service Training Program?

Training Methodology:

• Totally participatory style
• Instructor led but participant centered approach 
• Skill practice through role plays
• Games, Activities, Exercises
• Psychometric test
• Pre and Post Assessments
• Learning with fun

Certification

TÜV SÜD South Asia will issue participants with “certification of participation” after the programs.

Why choose TÜV SÜD 

With years of experience as an accredited service provider, TÜV SÜD has the required competence and expert know-how in order to train and certify professionals across a wide range of industries. Our trainings are exclusively delivered by senior experts, who focus on practical implementation.