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Introduction to ISO 9001:2015

Adding value with our service portfolio

This course has been developed for anyone involved with an ISO 9001 quality management system, no prior experience of quality systems is required. This course gives a good appreciation of the ISO 9000 series of standards.


COURSE CONTENT: 

 

Quality Management Systems

  • Evolution of Quality Management Systems
  • Benefits of a Quality Management System

ISO 9000 Series of Standards

  • ISO 9000
  • ISO 9004
  • Evolution of ISO 9001
  • Seven Quality Management Principles

Structure of ISO 9001: 2015

  • Structure of ISO 9001: 2015
  • Annex SL
  • Process Approach
  • Risk Based Thinking
  • Terms and Definitions

Requirements of ISO 9001: 2015

  • Context of the organisation
  • Leadership
  • Planning for the QMS
  • Support
  • Operation
  • Performance evaluation
  • Improvement

COURSE OBJECTIVE:

Delegates will gain a good understanding of the benefit of an ISO 9001 based quality management system and the principal requirements of ISO 9001:2015. The course will include some practical skills to enable you to implement and manage these requirements within your company.

By the end of this training course, you will be able to understand:

  • the benefits of a quality management system
  • the structure and terminology of ISO 9001:2015
  • key clause requirements of ISO 9001:2015


WHO SHOULD ATTEND:

This course is suitable for anyone involved in the maintenance or implementation of a quality management system based on ISO 9001: 2015 or for anyone wishing to progress to becoming an ISO 9001 quality auditor.

No knowledge of quality management systems and ISO 9001 is required however the course will clarify and reinforce the understanding of those already familiar with ISO 9001.


ABOUT THE SPEAKER

STEVE BUCKLE

Steve Buckle is a Quality Professional and ISO 9001 Certification Auditor with over 25 years experience in Quality Management in a wide range of business sectors.

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