Auditing and System Certification

1) ENQUIRY:

Companies interested in participating in any of TÜV SÜD Middle East and TÜV SÜD Safety Engineering Schemes can email us at [email protected] to receive our brochure and the application procedures. 

2) APPLICATION FORM:

The registration form provides relevant information from which we can evaluate the nature and scope of the company's certification. The completed registration from can be mailed to [email protected].

3) QUOTATION:

Based on the information provided on the registration form a competitively priced quote will be offered for your consideration. Applicant will be contacted regarding the scope of certification and locations, etc. 

4) ASSESSMENT & RESERVATION:

On receipt of the acceptance letter and payment for certification, mutually agreed dates for the assessments will be arranged. 

5) STAGE 1 ASSESSMENT:

MANUAL ASSESSMENT:

It is a desk-top review of your manual, procedures and its relevant documents. As such, the documents should be submitted to us usually 4 weeks prior to certification assessment. 

ONSITE ASSESSMENT:

This is carried out to assess the implementation of the relevant management system and supporting programmes. It checks the readiness of the company for certification. 

6) STAGE 2 ASSESSMENT:

This is a certification assessment conducted in accordance with the relevant standard. It is usually carried out within four weeks after the stage 1 assessment based on output of stage 1 audit. If within 6 months stage 2 audit is not conducted, then stage 1 audit has to be repeated.

7) APPROVAL:

On successful completion of the certification assessment and corrective actions, the certificate of award will be issued thereafter. 

8) CONTINUING ASSESSMENT:

The certificate is valid for 3 years’ subject to satisfactory maintenance of the management system. Your management system will be monitored usually on a regular basis to ensure that it continues to meet the requirements of the relevant standard.

9) CERTIFICATE RENEWAL:

The final continuing assessment in the third year will serve as a renewal assessment and the certificate will be renewed for another 3-year term upon satisfactory assessment. 

10) CHANGES TO CERTIFICATION:

During the validity of certification, any change to scope(s)of certification, if required which includes expansion/ reduction of scope, and addition/ deletion of sites & transfer; will be based on the assessment conclusions as agreed and reflected accordingly in the issued certification and attachment documents.

11) SUSPENSION AND WITHDRAWALS:

Non-compliance of Certification regulations like timelines of execution of audit, non-submission of compliance on findings within stipulated period, misuse of logo & certificate, gross failure in systems, etc. can lead to suspension or withdrawal as per the governing rules of TÜV SÜD Middle East and TÜV SÜD Safety Engineering. 

12) TIMELINE* FOR CERTIFICATES SUSPENSION AND WITHDRAWALS:

1. For 1st Surveillance audit: - Suspension after due date (anniversary date of certification decision in the year). Withdrawal 6 months after due date.
2. For 2nd Surveillance audit: - Suspension after 3 months of due date (anniversary date of certification decision in the year). Withdrawal after 3 months of suspension.
3. For 3rd and Subsequent Surveillance audits: - Suspension after 3 months of due date (anniversary date of certification decision in the year). Withdrawal after 3 months of suspension.
4. For 3rd Surveillance after 2nd Certification: - One year plus 3 months (15 months) from the CA Onsite Date. Withdrawal after 3 months of suspension.
5. For Transfer SA/ RA: - Same as 4 above

*Above timeline is for verification of ISO 9001/14001/45001/22000/HACCP for other certification scheme specific timeline please contact us.

"The management understands the importance of impartiality in our certification of products and management systems. We will use all reasonable efforts to manage all possible conflicts of interest and ensure objectivity of our certification services". 

For any further suggestion, queries, appeals, complaints, etc. please write to us at [email protected].

TÜV SÜD Middle East and its employees understand the importance of integrity, impartiality and independence in carrying out its management system certification activities.

TÜV SÜD Middle East is committed to being responsible for the impartiality and its certification activities and will not allow commercial financial or other pressures to compromise impartiality.

TÜV SÜD Middle East has identified and risk assessed all relationships activities which may result in a conflict of interest or pose a threat to impartiality and demonstrate effectively how will be able to minimize or eliminate the risk.

TÜV SÜD Middle East conducts review of its risk assessment on impartiality and conflict of interest in a regular manner.

TÜV SÜD Middle East and its employees are independent to the extent, that is required with regard to the conditions under which it performs its certification services. Depending on these conditions it will meet the minimum requirements stipulated in ISO 17021 requirements.

TÜV SÜD Middle East is dedicated to maintain the utmost impartiality and competency through clearly defined responsibilities, use of trained and qualified personnel, being responsive to complaints and maintaining confidentiality.